Step 1. Click here to complete or reset security questions.
Usernames - First letter of your first name, plus your full last name, plus the first four digits of your HC student ID. If you need help during regular office hours contact firstname.lastname@example.org. If you need after-hours / weekend assistance contact email@example.com.
Password - Initial password will be capital H, small case c, plus your nine-digit HC student ID.
Step 2. Click here to reset passwords.
Please review the steps from the webpage from the link above
If you have been to office.com and set up your password reset options previously you can go to office.com and reset your password here.
If you continue to have problems resetting your password using your security questions please call 432-264-5106.